Support
We're here to help you get the most out of GiftSmart Pro
Frequently Asked Questions
How do I import contacts into GiftSmart Pro?
GiftSmart Pro will request permission to access your contacts when you first use the import feature. Simply tap "Import Contacts" and select which contacts you'd like to import. The app will automatically detect birthdays and organize them for you.
Can I add birthdays manually?
Yes! You can add birthdays manually by tapping the "+" button in the app. This is great for people who aren't in your contacts or for special occasions that aren't birthdays.
How do I set up birthday reminders?
Reminders are automatically set when you add a birthday, but you can customize them. Go to Settings > Notifications to adjust reminder timing and frequency. You can set reminders for 1 day, 1 week, or 2 weeks before each birthday.
Is my data stored in the cloud?
No, all your data is stored locally on your device. We believe in privacy by design, so your birthday information, gift preferences, and reminders stay completely private and secure on your iPhone.
Can I export my data?
Yes! You can export your birthday data at any time. Go to Settings > Data Management > Export Data to save your information as a file that you can backup or transfer to another device.
How do I delete my data?
You can delete individual birthday entries by swiping left on them, or clear all data by going to Settings > Data Management > Clear All Data. Remember, this action cannot be undone.
Does GiftSmart Pro work offline?
Yes! GiftSmart Pro works completely offline. Since all data is stored locally on your device, you don't need an internet connection to use the app's core features like birthday tracking and reminders.
Can I use GiftSmart Pro on multiple devices?
Currently, GiftSmart Pro stores data locally on each device. If you want to use it on multiple devices, you'll need to import your contacts on each device or manually add the birthdays you want to track.
Still Need Help?
Our support team is here to help you with any questions or issues you might have.
In-App Support
Access help directly from the app
Go to Settings > Help & Support
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